CTP Online Learner Portal
Understanding how to be successful
Mandatory Unit
Employment rights, contracts and pay
Health and safety in the workplace
Equality and diversity at work
Customer service skills
Employment Skills
Job seeking skills
Building self esteem and confidence
Optional Unit
Bullying and Harassment in the Workplace
Call centres – good customer service
Consent and Assertive Speaking
Covid-19 – Impact on work and health
CV writing
E-driver
Emotional resilience
Internet safety for IT users
Interpersonal skills
Introduction to Business, Administration & Customer Service Industries
Introduction to catering and hospitality
Introduction to childcare industries
Introduction to construction and building
Introduction to Engineering and Manufacturing Industries
Introduction to Hair and Beauty Industries
Introduction to Horticulture Industries
Introduction to transport and logistics
Employment skills
Food safety (not a certificated qualification)
Managing personal finances
Manual handling in care
Manual handling in transport and logistics
Understanding pensions
Understanding retail
Universal Credit
Working from home
Understanding Business Organisations
Business Terminology
Study Skills
Initial and Diagnostic Assessments
Glossary
Mock Assessment